Booking & Payment Policy – UK Compliance
At [Business Name], we take pride in delivering trustworthy and professional construction services. To ensure clear communication and protect both parties, the following policies apply:
Quotes & Deposits
- All quotes are valid for 30 days.
- A non-refundable deposit is required to confirm your booking and cover upfront material costs.
- Deposits are tailored to each project and outlined in your quote.
Project Payments
- For ongoing projects, we operate on stage payments—these may be weekly or tied to specific milestones.
- The final invoice is due within 7 days of job completion.
- Late payments will incur a 5% fee per week.
Changes & Cancellations
- Scope changes must be confirmed in writing and may affect pricing or timescales.
- Cancellations must be submitted in writing. You remain liable for any work or materials already committed to or completed.
Privacy Policy (GDPR Compliant)
We respect your privacy and are fully GDPR compliant.
What We Collect:
- Name, address, contact details, and job site information.
How We Use It:
- For invoicing, job scheduling, and internal records.
What We Don’t Do:
- We never share or sell your data.
- Your details are stored securely and accessed only by authorised team members.
Your Rights:
- You can request to view, edit, or delete your data at any time by contacting us directly.